Soft Skills Training in Trivandrum & Best SoftSkills Training Institute in Trivandrum

Soft Skils Course Content

Problem solving :

• Problem Solving & Decision Making
• Solving People Problems
• Diagnosing People Problems
• Dealing with personal problems
• Managing change
• Tools to facilitate decision making
• Practical problem solving exercises

Practical Delegation:

• The purpose & functions of management
• Delegation
• Conflict management

Customer Service Excellence:

• What is customer service?
• How to improve customer service?
• Becoming a successful service person
• Handling customer complaints
• Putting it all into practice

Train the Trainer:

• Introducing the Trainer
• Introducing the trainee
• Planning your course
• Pre-course preparation
• Conducting a course or lesson

Practical Motivational Skills:

• Close the commitment gap
• The five steps to success
• Practice what you've learned

Selling Techniques:

• Accepting personal responsibility
• Motivation & goal setting
• Self qualities & attitudes
• Communication styles
• Time management
• The professional challenge

Effective Business Writing:

• Tips for better spelling
• Punctuation pointers
• Planning
• Summary
• Sample letters
• Report writing

Oral Communication & Business Etiquette Skills:

• Oral communication
• Telephone communication
• Listening
• Why do customers quit?

Secretarial Skills:

• The duties of a secretary
• Basic telephone skills
• Oral communication skills
• Business writing skills
• Overcoming obstacles

Time Management:

• Time as a resource
• Measuring time
• The urgency addiction
• Key performance areas
• The time waster
• The time savers

Supervisory Skills:

• Supervision and human relations
• Leadership
• Principles of supervision
• Sensitive personnel
• Supervise work
• Self development

Leadership & Team Building:

• The function of a chairperson
• Effective vs. Poor meetings
• How to improve your meetings
• Hints for Chairpersons
• The functions of the Secretary

Managing meetings:

• The function of a chairperson
• Effective vs. Poor meetings
• How to improve your meetings
• Hints for Chairpersons
The functions of the Secretary

Telesales / Telemarketing:

• What is Customer Service
• Accepting personal responsibility
• Motivation & Goal Setting
• Self qualities & attitudes
• Communication styles
• The art of listening
• The art of closing
• Overcoming stalls & objectives

Personnel Planning, Recruitment & Appointment :

• Legal aspects
• Protection
• Role in emergency
• Bomb threats
• Fire prevention and protection
• Self-defense 2
• Written reports
• The rod of Security Occupational Safety
• The threats

Soft Skills training duration in Trivandrum

Regular Classes( Morning, Day time & Evening)

• Duration : 4 weeks

Weekend Training Classes( Saturday, Sunday & Holidays)

• Duration : 5 Weeks

Fast Track Training Program( 1+ hours classes daily)

• Duration : within 1 weeks

Soft Skills trainer Profile & Placement

Our Soft Skills Trainers

• More than 5 Years of experience in Soft Skills Technologies
• Has worked on 9 realtime Soft Skills projects
• Working in a MNC company in Trivandrum
• Trained 3226+ Students so far.
• Strong Theoretical & Practical Knowledge
• Soft Skills certified Professionals

Soft Skills (soft skills) Placement Training in Trivandrum

• More than 3226+ students Trained
• 2366 students Placed
• 1580 Interviews Organized
• Placement Supported by InterviewDesk.com

Soft Skills training Locations in Trivandrum

Our SoftSkills Training centers

• Thampanoor
• Technopark Campus
• palayam
• Jagathy
• Ambalathara
• Sreekariyam
• Karyavattom
• Vazthuthacaud
• Kowdiar
• Kesavadasapuram

Soft Skills training batch size (students per class) in Trivandrum

Regular Batch ( Morning, Day time & Evening)

• Seats Available : 6 (maximum)

Weekend Training Batch( Saturday, Sunday & Holidays)

• Seats Available : 9 (maximum)

Fast Track batch

• Seats Available : 4 (maximum)